All sets require a 24 hour confirmation on availability. In the event that your order is out of stock, a full refund will be returned. Kindly take note of Reservation & Collection Terms as well.

Reservation & Collection Terms

Dear Friends,

With much regret, we wish to implement a new rule for Reservations & Collections. This is to ensure that we can regulate our stock movement and finances.

1. All reservations will require a 50% deposit for regular priced items and a 100% payment for special deals/discounted sets.

2. Sets will only be reserved when deposit is made. Otherwise, Brick Sanctuary reserves the right to release the set for sale.

2. Deposits will not be refunded if cancellation is made on any sets due to change of mind, dissatisfaction of box conditions, etc. This applies to deposits for pre-orders as well.

3. All reservations and pre-order collections will be given a duration of 14 days (2 weeks) from the date of notification to collect. Otherwise, we will reserve the right to refund your deposit and re-sell your sets.

4. In the event that you cannot adhere to the 14 day time frame, we would appreciate a full payment to secure your set completely.

Thank you all for your cooperation! Much appreciated!

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